
Resident Experience & Engagement Magazine | Summer Issue 2021
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ENGAGEMENT HUB
Engage residents 24/7
CUSTOMER SERVICE HUB
Turn customer service into retention
OPERATIONS AUTOMATION HUB
Automate almost any process
MARKETING & BRAND HUB
Build your brand & keep residents loyal
LATEST PODCAST EPISODES
Hear from the industries top voices
LATEST CASE STUDIES
How PM’s are using Flamingo to win the retention game
CONTENT & RESOURCES
Essential resources for Multifamily
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Resident Onboarding is one of the most time-consuming tasks for property managers. It’s tough because you want your new residents to feel welcomed. After all, moving into a new building is a big deal. You
For 2023, April 19th is apartment site teams appreciation day. (It’s a real thing if you didn’t know) And many corporate property managers showed their appreciation to their hardworking apartment site teams by hosting zoom
The lead up to the bad online resident review You’re on your lunch break eating a taco from your favorite authentic Mexican restaurant. You’re proud of yourself because 1) You’ve not limited yourself to eating
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The move-in process is the SINGLE most important part of your community’s resident experience. How to create a 5-Star Move-In Experience Residents Love
Here is the official Flamingo guide for how property managers can safely operate resident events while balancing COVID-19 public safety requirements and resident expectations, let’s get into Understanding & Operating with Multifamily Covid Guidelines: To
To help keep residents engaged, many property managers have turned to virtual events and Flamingo’s Resident Fitness Program classes including Virtual Fitness Program. Many states have begun phased re-opening as the rate of new COVID-19
TriVista on Speer, a Legacy Partners managed apartment community, was looking for creative ways to keep residents engaged despite the COVID-19 lockdown. The onsite management team connected with Flamingo and agreed on a Virtual Wine
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