Available From Tier 0
Make your resident guide digital, accessible from anywhere & searchable.
Automate the smaller, low-value tasks and give back time to your site teams to do what they do best; resident experience and resident engagement that increases NOI.
TRUSTED BY TOP PROPERTY MANAGEMENT COMPANIES
Don’t overwhelm your residents with stacks of printed PDFs and outdated policies. Your digital community guide will keep everyone updated and give access to the info they’re looking for. From the wifi password, to amenities schedule, to how to raise maintenance tickets.
A fully digitalized resident guide with Google-like search capabilities helps residents help themselves. Site teams no longer have to answer the same questions over and over. Analytics will also let your team know what residents want to learn more of, so you can keep it up to date with relevant information.
Pre-Flamingo, residents were receiving move-in packets that were upwards of 40 pages. Post-Flamingo, residents can access everything they need digitally on the Veris Living App. Veris also implemented Flamingo’s digital lobby screens that have replaced paper flyers. Finally, Flamingo’s Digital Resident Guide has replaced expensive printed pool passes.
Here are a few things you can easily add to your digital resident app:
To start customizing your digital resident guide, navigate to the manage tab on the top menu bar then click ‘Digital Community Guide’ on the left inner menu. There you will find options and templates to customize your guide.
Add All your building services like resident guide, wifi access, virtual key access, pay rent and more. Connect with your favorite platforms.
Add links to all your social media platforms for your residents to follow.
Setup access to resident rewards and perks.
Connect your review platforms like Google for your residents to give feedback
If you are experiencing difficulty or require additional assistance with the Digital Resident Guide feature, please contact us via chat or at firstname.lastname@example.org and we’ll be happy to assist.
More than just Reputation Management
There are many other tools available within the Flamingo Dashboard that allow you to generate reviews in various ways, for example, resident events. There are also in-depth analytics on Review Generation and insider tips to help you grow your online presence.