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How PM’s are using Flamingo to win the retention gameCONTENT & RESOURCES
Essential resources for Multifamily
LATEST PODCAST EPISODES
Hear from the industries top voices
LATEST CASE STUDIES
How PM’s are using Flamingo to win the retention game
CONTENT & RESOURCES
Essential resources for Multifamily
Flamingo’s activity-triggered review requests spread feedback evenly across all major review sites, encouraging multiple reviews per resident. Boost your ratings, win ORA Elite 1%, & increase property value effortlessly with automated review generation.
Instrata Park Slope turned the table and increased their rating from 3.8 out of 5 to 4.4 out of 5 in less than 3 months.
Greystar's Atlas Oakland gained 164 reviews in less than 16 months with Flamingo's review generation. They made it to the Elite 1% properties list in 2021.
The Mason Flats went live in August 2023 and has since generated 16 new reviews, with a 0.2 point increase in their rating.
Admiral’s Cove opened in 2019 and after 3 years, only had 7 reviews. They turned on Flamingo’s review generation and immediately gained 13 new reviews.
A 55+ community where residents typically don’t leave reviews, with Flamingo’s reputation feature, residents at Avidor Evanston started leaving reviews.
The Atworth at Mellody Farm hosted a family friendly movie night using Flamingo's event marketplace and as a result, gained two new 5-star Google Reviews.
Prairie shores went live in late 2022, since then they have generated 400 new reviews and increased their review rating by 1.4%!
But what happens when you task site teams with manual review generation?
The answer - not much! Elysian Living struggled with a manual method for 4+ years to get more reviews & improve ratings without success, until they started using Flamingo Review Generation.
The reason ratings don't change isn't because your site teams aren't trying, it's because they simply don't have the time to follow an extremely time consuming and repetitive process.
With the new way, all of these things are 100% automated so your site teams can focus on resident experience.
Our smart algorithm triggers review requests at key points along the resident journey, and identifies where that resident has previously left a review to evenly balance your ratings and review count across six major sites.
Typically, reviews are more likely to be left by residents who have had a negative experience, which is why ratings don't accurately represent a community or it's site team.
Humans are wired to remember bad experiences more than good ones.
This leads to a higher motivation to leave a review, if left unaddressed.
As a result, online reviews skew negatively across your profiles.
With Flamingo’s review generation, we focus on the key points during the resident lifecycle to generate feedback, which accurately reflect your community.
Flamingo integrates with your PMS systems (RealPage, Entrata, Yardi, RentManager) to seamlessly automate the review generation process.
Flamingo uses key points during the resident journey to trigger review requests including After Move-In, Resident Events, Maintenance Requests, Amenity Reservations, Renewal & Move-Out.
Prioritize specific review sites like Google, Yelp, Facebook, Apartments.com, ApartmentRatings, ApartmentGuide or build them up equally, thanks to our smart algorithm.
Our smart algorithm encourages residents to leave reviews on all the sites, not just one, based on where they have previously left feedback.
A good rating means you can charge more than comps who aren’t as highly rated - it's as simple as that.
Below is a real review left by a prospect – not only did reviews change his buying decision, he left a 2 star review and as a result,
influenced the decision of 3 others who found his review helpful.
Because rent is the largest monthly expense, 74%+ of renters read between 1 to 10 reviews before deciding. The average rating for apartments is 3.6/5.0 – boosting reviews help is the fastest way to stand out and:
Boost Visibilty
Increase Conversions
Raise Rent
They are not better. They just use technology better…
Most clients see a 1.0+ average increase to their ratings across all tracked review sites.
FLamingo has generated over 5000 reviews for leading property management companies.
All you have to do is connect your PMS and watch your reviews & ratings increase.
TRUSTED BY TOP PROPERTY MANAGEMENT COMPANIES
No, once you turn the review generation on, it’s completely automatic. Sit back and watch the reviews come in!
Yes, just drop us an email and we can turn it off if you’re not satisfied.
Yes, we are compliant with….
Lorem Ipsum
Yes, you can prioritize specific review sites that may have a lower than average rating. You can change this anytime.
We integrate with all the major Property Management Systems including Yardi, RealPage, Entrata and RentManager.
We prompt reviews through text and email at specific points during the resident lifecycle.
It takes a few minutes to get the review generation up and running.
Get in touch and we’ll let you know what we need to get going.
Results are immediate, however if you’re looking to change ratings on a well established property, we recommend leaving review gen on for minimum 1 year. The more reviews you have and the lower the rating, the longer it takes to change.
We have an indepth reporting system which can identify which reviews came from our program. We also have analytics on your ratings across all the major sites so you can focus your strategy accordingly.
Flamingo Review Generation is one of a kind, and completely automated.
Although we don’t have a guarantee, we have a solid track record and countless case studies (shown above) which prove it works!
The benefits are endless, increasing your reviews leads to better conversion rate, higher Google rankings, more brand exposure and more leads.
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