Before Flamingo came along, a 17,000 unit operator looking to offer a best in class resident experience needed to purchase dozens of single-point software solutions.
What’s a single-point solution? A solution that only does one or 2 things.
While single-point solutions are cheap by themselves, when you add all the costs together, the costs quickly add up.
Whereas an all-in-one solution like Flamingo saves a 17,000 unit operator over $1 million per year and provides a better and more streamlined experience for staff and residents.
The Tech Stack Needed to Offer a Best-in-Class Resident Experience
Modern apartment operators looking to offer a best-in class resident experience need to embrace and implement technology. Here are the tools a 17,000 unit operator needs to offer a best-class resident experience.
Monitor resident satisfaction.
Improve resident communication.
No more paper flyers.
Automate dozens of processes.
The Resident & Staff Experience Challenge
Purchasing dozens of single-point solutions leads to bad resident and staff experience. Other challenges include:
- Residents have to download 5+ apps.
- Onsite teams have to login to dozens of systems.
- Hiring additional Training
- Department FTEs to train new employees.
- Additional IT Department cost to manage integrations and solutions.
- IT Data Breach Security risks with so many companies accessing resident data.
- 2X spent on resident experience software totaling about $2M per year for a 17K unit operator.
- Challenges hiring good talent since Gen-Z and Millennials don’t want to work for a company with bad software or manual processes.
The Financial Challenge & Impact
Purchasing all these solutions add up to resident experience & engagement software spend of about $2 Million.
An All-In-One Solution
Switching to Flamingo’s all-in-one platform saves a 17K unit operator $1 million per year in resident experience and engagement software cost
At half the cost of point solutions, Flamingo’s platform includes everything an apartment operator needs to offer the best in class resident experience including:
- Resident Engagement App
- Resident Surveys
- Reputation Management
- Review Generation
- Resident Rewards
- Local Perks
- Virtual On-Demand Fitness
- Digital Move-In & Move-out
- Checklist
- Ticketing System
- Digital Resident Guide
- Digital Lobby Screens
- Process Automation
- Concierge Services
“Flamingo is a no-brainer!” - Amy Lassers, Vice President, Embrey
