Boost Resident Retention Without Sacrificing
Rent Growth

400K+ units use Flamingo’s Resident Retention Platform to stop Retention Leak & hit 63%+ retention with one app for everything residents need, less logins for sites, automation for ops, ORM for marketing, & data for execs.

4.8 / 5.0 | G2's Highest Rated Multifamily Software. Used by 28 of NMHC Top 50.

Boost Occupancy & Prevent Retention Leak
with the 1st Ever Resident Retention Platform

Flamingo’s All-In-One Resident Retention Platform means you can boost resident retention 10 to 15% without hiring a dedicated Resident Retention Specialist

Branded Resident Engagement App
Resident Events
Resident Rewards, Perks, & Loyalty
Surveys, AI, Sentiment, & Health Score
In-App ILS & Renewal Management
Centralized Resident Experience

Consolidate Tools. Cut Costs. Unify Data. And Centralize.

Single-Point Tools Mean

➔ More Apps for Residents
➔ More Logins for Site Teams
➔ More Integrations for IT
➔ More Training for HR
➔ More Owner Costs
➔ More Time Wasted
➔ More Systems to Navigate


Point Tools (Legacy)
Flamingo (All-In-One)

Replace These Single-Point Tools with Flamingo

Retention Leak Means $100k Less NOI Per Site

Retention Leak is when you lose residents unnecessarily. Whether it's from a bad move-in experience to bad customer service or to simply not knowing a resident needs a larger unit.

Trusted by 120+ Smart Operators to Boost NOI, Occupancy, & Property Value

Flamingo's Resident Retention Platform Rallies EVERYONE Around Retention, Occupancy, & NOI

Dozens of tools means you can pick just what you want or use the whole platform. 

All-In-One Platform so you aren't logging into
dozens of systems each day

Resident Communication
Text, Email, Live Chat, & Push Notifications streamline comms.

Resident Survey Program
Improve resident experience by surveying them in the entire lifecycle

Create Memorable Resident Events
in 5 Mins, Not 5 Hours

Digital Lobby Screens
Go from paper flyers to HD screens showing events, weather, transit….

Resident Perks
Discounts at 50K restaurants, 150K retailers, & 850K travel providers.

Event Pictures – User Generated Content
Gain pics from each event as Flamingo prompts & rewards attendees for pics.

Offer 5-Star Personalized Customer Service

Resident Perks
Discounts at 50K restaurants, 150K retailers, & 850K travel providers.

Personalized Move-In Gifts
Wow residents with personalized move-in gifts delivered automatically.

Exclusive Local Events & Tickets
Stand out by offering discounted and exclusive tickets to local events.

Shift Notes & Front Desk Instructions
Personalize resident experience with preferences for each resident

Unified Resident Profile
Enable centralization with a view of every resident action & interaction.

Automate processes & reduce headcount. From move-in automation to renewal management

Insurance Verification
Automate renter’s insurance verification & real-time monitoring.

Unit Inspection
Save 1-2 hours per move-in or move-out with self-service inspections.

Resident Onboarding
Automated drip campaign teaches residents what they need to know.

In-App ILS
Automate portfolio transfers with an in-app ILS for residents on notice.

Renewal Management
Improve retention with a digital, personalized, & automated renewal flow.

Optimize not just manage online reputation - from UGC to surveys to reviews to referrals

Resident Survey Program
From move-in to move-out, survey residents across the entire lifecycle.

Automated Resident Referrals
Turn happy residents into traffic, tours, & leases with automated referrals.

Future Exposure Forecast
Predictably see upcoming non-renewals months early.

Improve tech adoption with an all-in-one system, reduce training workload, and assess L&D needs.

Modern User Experience
A modern user experience means high adoption and less issues.

Track Product Use & Adoption
Flamingo tracks every click, open, and browse session so you know training needs.

AI Resident Sentiment
Get weekly sentiment of resident data to know what training is needed for sites.

Use Flamingo's open APIs to operationalize data to drive retention while reducing data breach risks

Certified & Seamless Integrations
Flamingo is a certified integration partner for Yardi, RealPage, Entrata etc.

Open APIs & Webhooks
Flamingo’s open API means easy integrations for any tool you need.

BI Tool Integration
Pull data into your favorite BI tool quickly and easily.

Flamingo is built with security in mind & uses best in class tech & processes.

SOC2 (In Progress)
Rest easy knowing compliance is taken care of.

Auth, SAML, & SSO (In Progress)
Improved user experience and increased security = nirvana.

Operationalize Resident Data to Boost Resident Retention

Engagement Analytics
From event RSVPs to on-demand fitness classes done to rewards earned.

Resident Experience Analytics
From resident move-in experience to satisfaction with onsite team.

AI Sentiment Analysis
Quickly understand resident sentiment without reading 100s of surveys.

Benchmarking Against Comps
Benchmark KPIs from Rent to Occupancy to Reviews against up to 9M Units.

Reputation Analytics
From average online reviews to reviews distribution by review site.

Operations Analytics
From Occupancy to # of Packages scanned to Amenity Reservations.

Improve Revenue Performance & Monetize Your Resident Experience

Service Amenities
Earn ancillary revenue by offering house cleaning & other services.

Renter’s Insurance
Earn revenue offering residents insurance right from the resident app.

Amenities & Guest Suites
Earn ancillary revenue when residents book & pay via the resident app.

Digital Lobby Screens
Earn revenue by displaying ads on digital lobby screens.

Paid Guest Parking
Earn revenue by charging for guest parking.

Technology Fee
Earn revenue by charging residents a tech fee for the integrated resident app.

Boosting Retention with A Resident Retention Platform is the Fastest Way to Grow NOI

You hire leasing agents to increase occupancy. You could hire resident retention agents to improve retention. Or you can implement Flamingo’s resident retention platform to save on headcount, increase retention, NOI and property value.

Flamingo's All-In-One Resident Retention Platform means You Can Boost Resident Retention 10 to 15% Without Hiring A Dedicated Resident Retention Specialist

It’s Easy to Start Boosting NOI…

Contract to Live in Less than 7 days

Flamingo won G2 Reviews' "Fastest to Implement" Award.

Pre-Built PMS Integrations

Certified for Yardi, RealPage, Entrata and all your favorite tools.

AI & Automations Kick In

Flamingo's Resident Retention Platform gets to work.

Results in 3 Months (Or Less)

Improved NOI, Resident Retention, Satisfaction, Online Reviews & Engagement.

Flamingo Clients Outperform & Stand Out
to Investors, Clients, Bosses, and Residents

They are ORA winners, members of the 65% retention club, and Fee Management Contract Winners

Impact to
Property Value
$ 0 m
Average Increase in Resident Retention
0 %
on NOI
0 k
Average Increase in Resident Satisfaction
0 %
Average Increase in Online Reviews
0 %

The Highest-Rated
Resident Retention Platform

Rated 4.8/5 and Best in Class by Apartment Teams

Flamingo maintained it's status as the best resident experience and engagement app and platform in 2023. Flamingo also ranked as #1 in various other G2 categories including: High Performer, Fastest Implementation, Most Implementable, Easiest to Do Business With, Easiest Admin, Best Meets Requirements, and Users Love Us.

Integrate & Connect Everything In One Platform
For a Seamless Resident Experience

Flamingo integrates with your existing systems to provide a seamless working experience. From property management systems, to smart keys, insurance, communications, surveys, reviews and everything in between.


100’s of integrations for unified data & insights