Pet friendly has been a common concept for a long time, but Danit Zivan from Bark Buildings educates us on how “pet friendly” and “allowing pets” are two completely different things. She also takes us

Richard George has been around Property Management for a long time. He understands the importance of NOI and how it’s impossible to drive it correctly if your team is not properly around this essential subject.

Campus Life & Style Student Housing has been around for around 6 years and their commitment to resident experience is as strong as ever. Campus Life is very intentional with staff training, keeping their values

Bozzuto Group is one of the largest Property Management companies and Wais attributes a big part of their success to Bozzuto’s values: concern, creativity, passion and the pursuit of perfection, these values are the guide

Joe Easton and the folks at Rent Manager believe that data should be easy to access and easy to move from one platform to the next. They believe that their customers should be empowered to

Ed Wolff started his career in HR before moving into Property Management. When the opportunity to join LeaseLock and purse his passion for technology while staying in the industry he loved, he didn’t think twice.

Move-ins are usually filled with check-lists and never-ending tasks. It’s easy to forget that move-ins are also a great opportunity to welcome residents and give them an amazing experience. The idea of the ribbon-cutting ceremony

Jessica takes us through how, through the use of tech and training, Tricap has been able to make remote possible for everyone, even site teams. As we all know, remote work has been long thought

Elizabeth Williams, Marketing Director at Tricap, shares how Tricap has taken tradition and shaken it up by implementing a hyper-focus approach on the customer (resident) journey. Connect with Elizabeth at https://www.linkedin.com/in/elizabeth-williams-chicago/ Here’s the show’s transcript

Tony Souza, regional property manager at Embrey Management Services, dives into the importance of knowing when to let go and trust your teams to identify opportunities on providing a better resident experience. Connect with Tony: