Karl Smith is the Director of Resident Experience at Cortland Partners. Karl is an avid believer that hiring candidates from other industries brings new and valuable perspectives. Listen to this episode to learn more about

Brandon Payton is the community manager at BLVD Residential and on his chat with Jude tells us why it’s important for corporate to give enough freedom to site teams to make their own decisions on

Tashina Johnson wasn’t planning on getting into property management but once she did, she realized that her work experience had prepared her for it. Tashina loves talking to people and being a part of her

A lot is said about resident experience. It’s a central part of all property management companies and represents a big investment for corporations. But what about staff experience? Amy has been in the industry for

Property management has been known to be a tight community; however Judy talks us through the benefits of expanding the horizon and looking at other industries to find people with different perspectives and knowledge.

Steve Wunch is the Sr. Director of Business Development at LEAP, a company that offers deposit replacements and rent guaranty. Since the MySpace era, Steve has been active on social media and it’s worked to

After 23 years in the apartment industry, Mindy started her own wellness coaching business because she wanted to have more impact outside the corporate realm. Listen to her chat with Jude and learn Mindy’s advice

Resi focuses on building beautiful websites and assisting property management companies with their online presence and overall marketing strategy. On this episode, Grady Newman, founder of Resi tells us more about how they got started,

Johnny wasn’t sure that events were the right way to drive resident retention, but once he decided to get more in touch with his residents by doing surveys and being more present on site; he

It’s no secret that property management has had long-term issues with employee retention. As a result, staffing has become more and more of a problem for properties, specially in the recent years. Stephanie Anderson is