9. LIVE AT NAA: Erin Mahone on why phrases like “Hey”, “You guys” and “No Problem” are taboo for Campus Life & Style Student Housing site teams

The Apartment Rebels Podcast

9. LIVE AT NAA: Erin Mahone on why phrases like “Hey”, “You guys” and “No Problem” are taboo for Campus Life & Style Student Housing site teams

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Campus Life & Style Student Housing has been around for around 6 years and their commitment to resident experience is as strong as ever. Campus Life is very intentional with staff training, keeping their values front and center. From something as simple as making sure staff greets residents with a “Welcome Home” to having forbidden words like “No Problem”, Campus Life’s company culture revolves around the experience they gift their residents.

Listen to this episode (recorded live at NAA) and learn more about how Erin and her team are standardising resident experience across all their sites.