Smart apartment operators no longer fight the amenity wars. They are growing market share by offering a consistent and branded resident experience… just like hotels.
Integrated & Built for Multifamily
Smart multifamily marketing and operations leaders are using Flamingo in 400k+ Units (& Counting)
SAVE BY CONSOLIDATING
Flamingo’s All-In-One Resident Engagement and Experience Platform means site teams can book events, survey residents, manage move-ins, monitor reputation, request reviews, communicate with residents and more, - all from one platform.
Residents don’t go to different floors to cook, shower, or sleep. Why make them go to different apps for rent, maintenance, resident rewards, virtual keys, amenity reservations, and move-ins? Flamingo’s resident app means one resident engagement app for everything they need.
Flamingo integrates with your existing systems to provide a seamless working experience. From property management systems, to smart keys, insurance, communications, surveys, reviews and everything in between.
Available Integrations
Dozens of tools means you can pick just what you want or use the whole platform.
Digital Move-In Checklist
Save 1 hour per move-in, renewal, or move-out with automated checklists.
Insurance Verification
Automate renter’s insurance verification & real-time monitoring.
Unit Inspection
Save 1-2 hours per move-in or move-out with self-service inspections.
Resident Communication
Text, Email, Live Chat, & Push Notifications streamline comms.
Maintenance Requests
Residents can submit, track, & communicate with maintenance.
Resident Onboarding
Automated drip campaign teaches residents what they need to know.
Lifecycle Management
Create lifecycle drip messages residents get Pre-Move-In to Move-Out.
In-App ILS
Automate portfolio transfers with an in-app ILS for residents on notice.
Ticketing & Helpdesk
Help site teams deliver stellar customer service & track response times.
Digital Resident Guide
Reduce resident email & calls with an AI Google-search like handbook.
Resident Survey Program
Improve resident experience by surveying them in the entire lifecycle.
Package Management
Package scanning with automatic resident notifications & reminders.
Parking Management
Allow residents to book parking spaces or issue guest passes.
Resident Health Score
See overall engagement, satisfaction and a likelihood to renew score.
Unified Resident Profile
Enable centralization with a view of every resident action & interaction.
Reputation Management
Monitor, respond, & manage online reputation from a single dashboard.
Review Generation
Gain 3-5 reviews per week with automatic review prompts at key moments.
AI Review Responses
Automate review responses or use the AI suggestion as a draft.
Resident Survey Program
From move-in to move-out, survey residents across the entire lifecycle.
Automated Referrals
Turn happy residents into traffic, tours, & leases with automated referrals.
Benchmarking
Benchmark KPIs from Rent to Occupancy to Reviews against up to 9M Units.
eGift Cards & eVisa Cards
Replace rent concessions & physical gift cards with a rewards program.
Future Exposure Forecast
Predictably see upcoming non-renewals months early.
Reviews Website Widget
Increase conversion by showing off your online reviews on your website.
Event Calendar Widget
Show upcoming events on your website to increase conversions.
User-Generated Content
Automated prompts & rewards gets pics from residents to use on social.
Business Listing + Social
(Q3) From Yelp to Google, manage all your pages & postings from one place.
Resident Engagement App
Drive 24/7 engagement with a modern resident app residents use daily.
Resident Events
Effortlessly book resident events that drive engagement and reviews.
Resident Rewards
Boost engagement, referrals, & other behaviors with eGift & Visa Cards.
Resident Communication
Text, Email, Live Chat, & Push Notifications streamline comms.
Event Management
Automate RSVPs, track attendance data, & boost resident engagement.
On-Demand Fitness
500+ classes residents can stream anywhere – app, yoga room, in-unit…
Digital Bulletin Board
Enable 24/7 resident engagement & build a strong sense of community.
Digital Lobby Screens
Go from paper flyers to HD screens showing events, weather, transit….
Exclusive Local Events
Stand out by offering discounted and exclusive tickets to local events.
Resident-Initiated Events
Free time & budget by allowing residents to create their own events.
Personalized Move-In Gifts
Wow residents with personalized move-in gifts delivered automatically.
Digital Fitness Challenges
Boost resident engagement with automated challenges.
Digital Screen Transit App
Show local transit from trains to buses on your digital screen.
Lifecyle Engagement
From automated Welcome Home emails to Happy Birthday text messages.
Resident Perks
Discounts at 50K restaurants, 150K retailers, & 850K travel providers.
Service Amenities
Earn ancillary revenue by offering house cleaning & other services.
Renter’s Insurance
Earn revenue offering residents insurance right from the resident app.
Amenities & Guest Suites
Earn ancillary revenue when residents book & pay via the resident app.
Digital Lobby Screens
Earn revenue by displaying ads on digital lobby screens.
Paid Guest Parking
Earn revenue by charging for guest parking.
Technology Fee
Earn revenue by charging residents a tech fee for the integrated resident app.
Engagement Analytics
From event RSVPs to on-demand fitness classes done to rewards earned.
Satisfaction Reporting
Realtime data on satisfaction, measured each month.
Retention Reporting
Forecast future exposure months early with our renewal intent data.
Portfolio Analytics
View data for one community, region, or your entire portfolio average.
Maintenance Reporting
From resident satisfaction with work orders to turn around times.
App Usage
From adoption rate to monthly active users to number of times opened.
Communication
From resident email open rates to click rate to bounce rates.
Operations
From Occupancy to # of Packages scanned to Amenity Reservations.
Ancillary Revenue
From concierge services revenue to guest parking revenue earned.
Experience Reporting
From resident move-in experience to satisfaction with onsite team.
Reputation Reporting
From average online reviews to reviews distribution by review site.
Sentiment Analysis
Word clouds to quickly understand resident sentiment & issues.
Rated 4.8/5 and Best in Class by Apartment Teams
Flamingo maintained it's status as the best resident experience and engagement app and platform in 2023. Flamingo also ranked as #1 in various other G2 categories including: High Performer, Fastest Implementation, Most Implementable, Easiest to Do Business With, Easiest Admin, Best Meets Requirements, and Users Love Us.
Jeanine Davy
“Flamingo is more than an App- it's a strategic partnership and tool worth investing in!”
Camille Puleri
“Streamlining, automating and centralizing a lot of the day to day activities that are required to operate a multimillion dollar asset.”
Ondraius Richardson
“Flamingo is a multi-use all-in-one tool for resident engagement, resident feedback, and communication.”
Emanuele Capozzi
“This app brought our building into the 21st century.”
Fab Rezayat
“Flamingo has elevated the resident experience to new heights!”
Matt Bryjak
“Actually works! - Boosting our online reputation and online reviews.”
Kayla Peterson
“FANTASTIC! It consolidates the move in process, uploading documents, notifying residents, and just overall keeping up with the community...”
Tara Gadish
“Excellent customer service and quick response time!”
Al Sabbidine
“Best residents engagement app.”
Molly WhiteWater
“Flamingo provides a central location to connect with residents and ensure higher renewal rates.”
Derrick Schlumbrecht
“It is worth it. It has offered so much to our residents.”
Stephanie Denjen
“Flamingo has streamlined our resident engagement in a very user friendly way.”
Tory Moody
“This platform has helped our community connect with residents in ways we could have never imagined.”
Smart operators & marketers are using Flamingo's resident engagement platform to modernize resident experience for 400K+ units.
It's not just you. Many of your peers paid too much for too many logins. Let's upgrade your staff and resident experience.
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